Help Centre

We offer the option of contacting us by phone whenever you may need help with our services. Our contact center operates 24/7, 365 days a year. If you are looking to make a booking, we highly recommend using our mobile app!
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If you can’t find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!
FAQ

General Questions

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When is Speedoc available?
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What happens during a Speedoc house call?
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Where is Speedoc available?
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Who are the doctors available on Speedoc?
FAQ

House Call Doctors

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Why book a house call doctor?
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Who are Speedoc house call doctors?
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Can I cancel or schedule my appointment?
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What conditions can Speedoc’s house call doctors treat?
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What languages do Speedoc’s house call doctors speak?
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What are your operating hours?
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How quick can I get a house call doctor?
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How can I book a house call doctor?
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How much does a house call doctor cost and what does it cover?
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Can your house call doctors issue MCs?
Telemedicine Services

Telemedicine Services

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Why book a telemedicine or online doctor video consultation?
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What are your telemedicine operating hours?
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Can I cancel or schedule my telemedicine or doctor video consultation after booking?
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Is there anything I need to prepare prior to my telemedicine online doctor consultation?
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If I miss my telemedicine appointment, will I get charged?
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Can Speedoc online doctors issue MCs via telemedicine?
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What conditions can Speedoc online doctors treat via telemedicine?
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How quickly can I see a Speedoc online doctor via telemedicine?
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How much does a Speedoc telemedicine or online doctor consultation cost?
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Who are Speedoc house call doctors?
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Is consulting a doctor online via telemedicine safe?
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What can I do if I get disconnected during the online doctor consultation?